Space Atelier Pte Ltd

Valoraciones

Some of the recent select shots of our house reno and leaving a review by our ID Thackeray Tan from @space_atelier It has been an overall great experience for the renovation journey. Thackeray was able to capture the idea and theme that we conveyed. He helps balances the practicality (especially advice of needing/designing more storage space) when certain design ideas float up. Impressive when he freehand sketch upside down the idea he had to us, so it appeared right side up to us on the other side of the table. He also helped smooth over a few small hiccup during the reno period such as when the cement screed was off by abit, and he ensured a second cement screed correction was done to have the correct height instead of brushing it off. Whole reno was done very efficiently within 2months back when covid was just dying down in 2022.
hace 5 meses
We shortlisted Kent from Space Atelier to assist us in designing our re-sale condominium. He was able to listen and understand our needs, usage for space and design concept to come up with the desired plans we need. Along the way, we fine-tuned certain things according to his recommendation and expertise. There was constant communication and he was very fast to respond. Once the actual renovation started, it was quite smooth-sailing as there was constant update from him and progress- status reporting. Anything which was not correct along the way was handled and fixed quickly. The final outcome and timeline was met and all deliverables were done.
hace 5 meses
It has been 6 years since we had our first home done by Jeff and we have always been very satisfied with the quality even till the day we moved out, the fixtures were still in very good condition that our buyer commented that it was like a new home. We have decided to go back to Jeff after this long without even a consideration of looking for another ID as we shared a good chemistry with him and he knew out wants and don'ts exactly. So much so that when he came up with the design, there was not even a consideration of making any changes to his design theme. Fast forward, what we saw in the 3D drawing came to life and it was exactly what we wanted. It was a hassle free experience working with Jeff and he also sets a high standard for himself. This was also why we trusted him in the entire process. All in all, we are very happy and we were glad that he did our second home so well that we could forget about our previous home. :)
hace 7 meses
"Piermont grand" I will like to compliment Yang han as a responsive, honest and efficient id i had experienced. He finished my renovation on time and workmanship is good. I have nothing much to pick on his work. I will definitely introduce to whoever who approaches me for an id. Though there are some defects after we moved in...... he will make his guys come to repaired at our convenience without us to take our leave.. good job.......👍 Design The design is practical and still able to build what we want in such a small space with very little defect Workmanship The construction was attended with close details. Yang han is guy who will suggest ideas to improve and point out the the problems before construction start. Service Yang han was responsive when come to rectifying defect. He will reply our messages even he is oversea. Value for Money Definitely value for money with no hidden cost. Some electrical switches was even showed to is the cost
hace 9 meses
Renovation is a tricky thing, because IDs know so much more than us customers, so it is very important to find a trustworthy ID. I got to know about Kent @ Space Atelier through my property agent's recommendation, and I am very thankful for that. It is very easy to work with Kent, he is very friendly & able to make you feel like you are working with an old friend. It is very easy to discuss with him about our requirements. He is also very considerate, and make efforts to help us save cost. Kent is very responsive, almost online 24/7, so any time you contact him he will respond to you shortly. My renovation is completed on time, and I will surely recommend Kent to my friends.
hace 12 meses
The journey started during CoVID, similarly like many, google research narrowed down to a few companies. Remy from Space Atelier was one of the responders to our email enquiries. We told all responders including Remy, we are based in oversea and need to run entire project remotely. Unlike the rest, Remy was the only one who showed consistency and attentiveness in engaging and following up meeting after meeting. We believed these qualities are critical foundation to build up the project and decided to commit under Remy's stewardship eventually. First few meetings were really more about mutual understanding. Remy is a good listener; listening to all wild dreaming designs from renovation first-timer like us. From there, he managed to crystallise what we want from our messy wild dreams and started his professional advices. He put emphasis on balancing between design, functionality and costs. Even if he had to stand against firmly to some of our unrealistic or non practical ideas based on his experiences with relentless explanation. Looking back now, we are glad those ideas were shot down and understand that is what and why we needed a professional designer, not just only say yes but giving good advices, eventhough it might not be "what you want to hear" at that point of time. On the other side, he constantly listen, patiencely, and willing to keep fine tuning his designs with our new ideas or requests (of course we need to respect his deadlines). We felt inclusive and guided by his professionalism to run this joint project, entire remotely. He kept us updated constantly, knowing both anxieties and excitements behind every home owner during renovation project. Finally, visit our new home first time in last October with a lot of anxiety. We are relieved to see the outcome matched our expectations, in fact much better than in whatsapp pictures and videos. Quality ok, some touch up here and there, nothing major surprises. Remy and his team had well taken care of these swiftly. Overall, pleasant, committed and professional experience from Remy and his team. Already recommneded some friends to Remy before sending this post. Thanks again.
hace 12 meses
It has been an extremely restful journey for our home renovation. Our previous ID left and we were handed over to Jeff. Jeff provided us very practical advise on our home renovation upon finding out that we were going to live overseas for a period of time. He shared with us things we should and should not do. He was also very patient in helping us choose the carpentry designs all over again. Subsequently before renovation started, Leon joined the project. The service from both Leon and Jeff were very timely and assuring. As both my husband and I were living overseas, we entrusted our home renovation in their hands. During the renovation period, Leon has been very kind to video call us and drop us texts along the way to check in with us on our needs and how to install the different items since we can't be there in person. After the renovation, there were only few minor defects and the defects were rectified promptly. We are really thankful for the great after sales service. Whenever I share my experiences I had with Space Atelier's IDs, my friends would say that it's unheard of on how restful a renovation journey could be. Many friends said they had to micromanage their IDs. But we were totally hands free because because Leon and Jeff did amazing work! We really loved how our home looks thanks to Leon and Jeff! We really appreciate the spirit of excellence and professionalism that both Leon and Jeff has! Special mention to Leon for all the hard work done during the renovation and for making our house feel like home!
hace más de 1 año
Space Atelier was among 3 quotes that I gathered for my interior design and renovation for my new home. It was selected based on considerations such as price, its proposed design and the online reviews from other home-owners whom have engaged them. I would say that their design was good and the price reasonable. Henry Lim was the designer and project coordinator assigned for my home. He is friendly, flexible and provided good inputs and feedback to meet our requirements. He coordinated and planned the project well which completed on time. Frankly, I would not be providing an honest feedback, if I say it that all went well without any defects, but I am happy to say that the defects were minor ones and they have promptly rectified when notified. Henry has also helped to search and procure the right paint when the Developer provided a wrong paint code for the balcony wall. On numerous occasions, he is also willing to meet up over weekends to review designs and follow up on discussions when we were busy during weekdays. In conclusion, Space Atelier has done a great job to meet our requirements, on-time and with good quality at a reasonable cost. I would recommend Space Atelier for the design and renovation of your home. Thank you for a great job.
hace más de 1 año
Got a resale 5-room HDB, and was in need of an interior designer. Leon was referred to me with glowing reviews from his previous clients. He is professional and very knowledgeable in choosing of materials and the process of renovation. He communicates very well and is always responsive to our questions and requests. I think what sets him apart is how he take extra effort in making sure the renovation was done well.
hace más de 1 año
Having read online unpleasant experiences some owners had when renovating their place, we were rather apprehensive when it comes to selecting a renovation company for our home. After much research and meeting up with several ID, we decided to entrust Leon from Space Atelier with our home renovation and it was one of the best decisions made. Leon gave practical ideas and advice, and excellent suggestions within our budget means. Our renovation took 2 months to complete with no major glitches. We were pleased with the quality of the workmanship of his carpentry team. My daughter and son were also very happy with the transformation done to their bedrooms. We were concerned about after-sales service but Leon continued to rectify minor defects promptly. We would like to express our heartfelt appreciation to Leon for his professionalism in handling the renovation of our home; it was truly wonderful coming back to a beautiful home now. For those looking for a reliable interior designer firm, we would highly recommend Leon and his team!
hace más de 1 año
This is my 2nd time engaging Yang Hann from Space Atelier. Professional service from him as always. This time round we present him with a challenge, we have a very tight timeline for him to renovate (6 weeks) and handover the house from a pretty bad condition as it was tenanted out to a house that suit our requirements. He is always able to provide prompt updates, highlight to us potential problems or issues along the way and suggest recommendations to us. He understood our requirements well and is able to produce the drawings and rendering quickly for our approval. Renovation was done with some COVID-19 restrictions in place as well as restrictions (black out timings of noisy works due to WFH) from condominium MA. Yang Hann was able to manage the timeline well. Overall very satisfied with Space Atelier and Yang Hann's professional and customer service.
hace casi 2 años
I came across Space Atelier online and liked one of the projects San designed. After reviewing 3 different ID's, I chose San based in his design style which appealed the most to me. When asking to see his team's workmanship, he brought me to see a recently completed project which was a similar style to what I was going for (i.e. minimalist modern). Once we started the project, I had a lot of questions which San explained clearly. The project was straightforward. We moved from hacking to tiling to carpentry smoothly without any issues. At the end of the project, we have an aircon water outlet issue where the pipes were clogged. This was outside the scope of original work and caused us alot of stress! We can't live without aircon. I let San know this unforeseen issue and he managed to get it fixed within 1 week! I asked so many micro oriented questions all throughout the project and he answered every single question (like hundreds) straight away (almost 24/7). Key highlights: - Open and transparent - Fast and reliable - Design suited what I was looking for - Extremely easy to work with - Good quality of workmanship - Practical advise on which materials would suit me I highly recommend using San!
hace casi 2 años
I chanced upon some projects under Space Atelier on Qanvast and really liked its style. So, I reached out to them and was assigned to Mr Thackeray who is our ID. Thackeray is very detailed, meticulous & professional in the entire course of our renovation project. He spent hours during each consultation session to patiently listen to our requirements & preference and then provide his own opinion & ideas. Even before we confirmed his engagement, he was very willing to share his ideas and this was why I decided to go with him. He was able to accommodate most of our requests (unless its impractical) and every stage of work was completed on time. Post renovation touch ups requests were also attended to very promptly. No complaints on workmanship. Definitely a good experience and highly recommended !
hace casi 2 años
Feel comfortable when we first met Lesley, our interior designer. She is very attentive to our requirements and made very prompt replies whenever we have queries. She is proactive to solving any on-site issues during the renovation phase and even go the extra mile to liaise with our suppliers directly. Always ready to propose solutions when issues arises and made sketches that’s easy for us to understand. My kids like her too! Workmanship is superb! Outcome is nearly 99% like the 3D design. On time delivery even during covid-19 period. Smooth handover after renovation. Highly recommended!! 👍👍👍
hace casi 2 años
I got randomly assigned to Remy when I was sourcing for an ID for my parent’s new apartment and fate has it that this turned out to be the best decision ever when I decided to engage him! Being a busy professional with limited time on hand to look into (let alone think about) details, Remy took it upon himself to plan and ensure a seamless end to end project delivery. His customer centricity manifested itself in the way he deep dived into what our needs are and incorporating them into the design of the house, his patience in taking time to explain every single detail in his proposed layout and eventually his generosity in providing for the little accessories that were missing towards the project end stage. Remy was never afraid to challenge some of my decisions, providing me unbiased views of what this would mean, helping me visualize some of what these would look like using his past work and pushing me to make decisions whenever I overly procrastinate. Importantly, Remy was always responsive regardless of the day and time when I needed him (and this was critical given my work hours can get quite erratic and free time was a luxury). I am truly blessed to have not just found an amazing ID but also made a friend who understands me for what I am and what I needed. Thank you Remy for a job well executed and I hope many others like myself would become beneficiaries of your dedication and hard work!
hace alrededor de 2 años
Had a really bad experience engaging them to work on the design of my new home. Me and my spouse paid 3 visits to their office to meet ID in person so he can understand our preferences and specific needs better, during the visits we have shown multiple pictures to help ID understand the theme we want and some of the specific details have been mentioned multiple times. All the discussions went on well and we also got some professional advice in terms of how to organize our space. So we confirmed the theme, placed 3000SGD deposit and proceeded to 3D drawing. However the drawings turned out to be a mix and match or recycled from another project, neither the theme match nor the details were fully captured. Overall we want modern minimalist with bright and neat setup. Turns out it was not quite matching what we expect, most importantly several detail items were missing or wrong, such as TV console is not floating, vinyl flooring looks dark and not smooth, not in preferred layout that we mentioned many times. Cabinets design not consistent with developer built in ones, book shelves not per the design we asked for, wrong direction of bedroom beds. With the poor quality of drawings we started to worry about later on reno work. Yet we still gave a try and asked designer to revise which he did, by revising some items like TV console, book shelf and flooring layout and nth else changed. So we decided to cancel at early stage and told ID that would like to settle with 1000SGD as minimal admin and design fee requirement per contract and have another 2000SGD deposit refund to us. ID did not oppose to this and said he will have admin to proceed with payment. Then it was CNY and 1 month later we still did not hear any update. Until we ask again we were told by ID that their company can only refund 1500SGD. Even after showing the boss (who claim to be the man in charge for the whole company) whatsapp chat history in which ID said he will proceed payment after we asked for 2000SGD refund the so called boss still insisted they need to charge the design fee for the drawings, and they did what they can to meet our requirements and they did not make any money, totally ignoring the fact that ID agreed upon what we asked for or even denying that. No credibility at all! Only learning for me is meeting Space Atelier you probably need to bring a lawyer or record what they said or promised to you. They keep emphasizing they did not make money while as customers we need to pay 1500SGD and wasted 4M and on some poor value drawings that never fit us. Their poor service and poor commitment to customers significantly damaged our rights as customers. Maybe nowadays becoz of resource shortage they have enough projects to handle, thus never put effort in listening to customers and note down what customers ask for, with this kind of attitude even 3 f2f discussions during COVID did not help much. I'm sure there are a lot of good designers who work for Space Atelier, unfortunately just thr my experience with this designer and his big boss I will not work with them further and will never recommend to my friends and neighbours. We are glad that we did not proceed further, despite that we need to bear the cost and loss in time. Guess we are still lucky to drop at early stage compared to several folks in earlier reviews that half way things did not work out due to poor quality, poor project management, poor response etc.
hace alrededor de 2 años
We worked with Leon to renovate our home during the COVID pandemic. Despite the interruptions to the workflow caused by the COVID restrictions and the stoppages of work, Leon was able to ensure that there was minimal delay to our renovation. Throughout the process, Leon was a trusted advisor and patiently accompanied us to various showrooms for the selection of materials and fittings. Leon was also able to translate our ideas into actual designs and accommodated our various requests, including changes in design during the renovation. As we were able to trust Leon, we barely had to visit the actual site during the renovation process. We are delighted with the end product and the workmanship and would recommend Leon to anyone who is considering their own renovation.
hace alrededor de 2 años
Throughout the entire design stage, he was patient in advising and letting us see through almost all available materials he had as we were rather indecisive and spoilt for choices and we were always afraid on missing out on choosing a better one. Never once did he exude any impatience even though the choosing of materials had wreck up the schedule and was dragged longer than expected. Thackeray was able to plan and workaround the schedule well with his contractors to ensure everything ran smoothly. Even as Covid sets in, he was able to maintain the price and still manage the schedule well within our budget and timeline. His attention to details and experience allowed us to avoid many impractical renovation pitfalls and most importantly, he gave many ideas for achieving the same look with cheaper alternatives without compromises on the quality. Many design and materials that we wanted was not easily found in Singapore, Thackeray came up with ideas and sourced many places to match what we want. From cabinet design to dry laying of 1.8m tiles, every part of the house is painstakingly arranged and monitored closely by him to ensure every print on the tiles and laminate matches to his expectation. He is someone that will go the extra mile even at his own expenses to ensure that we get the best for what we are paying. Overall, we are very happy with his professionalism, passion for design and workmanship. His project references says it all. 100% highly recommended!
hace alrededor de 2 años
I engaged Space Atelier after doing a blind test on Qanvast where I basically just bookmarked renovation photos I liked in my dashboard. At the end of this blind test, I found out that a lot of the renovation photos I liked were done by Space Atelier. I engaged a total of 3 ID firms for renovation quotation and decided to go with Space Atelier ID Lesley Ang even though the quote was the highest out of the 3. Below were my reasons: 1. Lesley was the most detailed ID. She came up with a proposed floor plan AND ceiling plan complete with the correct scale. The other 2 IDs didn’t have a ceiling plan or have a scale in the proposed floor plan - I didn’t know if their measurements were to scale. 2. Space Atelier’s quote prepared by Lesley was the most comprehensive. Whatever requirements I gave were clearly reflected on the quotation, and Lesley even included items which I didn’t know were needed to achieve a great end result (e.g. floor polishing). Therefore I believed that there will be minimal hidden cost and I wouldn’t blow my renovation budget by too much. Looking back, the additional costs were indeed due to new requirements I gave after signing the original quotation, so you can be assured that Space Atelier/Lesley will be transparent with the renovation cost if you provide proper requirements early on. 3. I feel I can jive well with Lesley. I believe it’s important to find an ID that can communicate well and ask the right questions to understand the client’s requirements. I have no doubt Lesley has delivered in those aspects as she responded promptly to my queries, even after completion of renovation for touch ups etc. My renovation was done while there were some covid-19 restrictions, so delays were inevitable (and understandable). However Lesley worked hard to mitigate them and overall delays were manageable. Overall, my home renovation process went smoothly without any drama and I am very satisfied with the end results. I highly recommend engaging Space Atelier / ID Lesley Ang for your house renovation.
hace más de 2 años
After meeting up with almost 10 Id firms we liked the vibe we got from Thackeray from Space Atelier. The key points that made us decide to work with him is the fact that he understood the theme we were going for even though his english was difficult to understand. He also made sure when he came up with the quote on optional items that can be removed to reduce cost. Most importantly he always responded to us even after engaging him till handover. Always was there readily to answer our questions and provide us with solutions. We are very pleased with the work Space Atelier did for our home. We will rate 5/5.
hace más de 2 años
Same as mustbeyinjie, I also would also like to highlight the standards and workmanship of their carpenters. Back in November 2019 I have shortlisted either Space Atelier or Artrend with me having engaged the latter on 2 prior occasions and was very pleased with their work. However Space Atelier managed to give me a quotation 1 week earlier than Artrend and therefore I decided to engage their services to renovate my 2 storey condo. In March 2020 the reno was 90% completed and we managed to move in 2 days before the lockdown. With the lockdown I understood that the carpenters were unable to travel to Singapore to finish up the installation of cupboard doors and 1 of the toilet sinks and also touching up some minor defects. Upon moving in I had the time to check for defects and found many which in my opinion the carpenters were “trying their luck to siam”. Defects such as a drawer which had been accidentally sawed “Pia Qiu”, misaligned cabinet doors, sliding doors for clothes cabinet kept getting misaligned from the tracks due to it being not deep enough and kept rolling over the long sleeves from my office shirts, cabinets that were unable to fit in my 2 safe despite me giving them the dimensions prior (eventually the movers were able to detach the door and put in the safe as the hinges of the cabinet door were blocking the way but this caused the safe to be unable to open fully and being unable to access the drawer compartments). While most of the defects were corrected, the cabinet with the safe and clothes cabinet were not as by then I was already quite fed up and just wanted the house to be handed over asap which was done so in November 2020. Next onto the designer; while he was extremely friendly and was always willing to meet us last minute, I could somehow feel that he was out of his depth. Not much ideas were given for my master bedroom and things that he promised (such as a doing a small partition to prevent the glare when the LED light is on in my office) were undelivered. I had also instructed him to make my gaming room soundproof with no expense to be spared; I suggested to him using concrete walls but he suggested using rockwool and gypsum boards instead. Only after completion, I realised that the room was only around 70% soundproof and after given insights by external soundproof specialists that concrete walls would have been the preferred option for soundproofing but by then it was already too late. Perhaps with a wee bit more experience and with a change to a more reputable or established company I will consider his services in the future due to his friendly demeanour. I have held off about writing this review for a long time but after reading mustbeyingjie’s review I totally agree with him/her and felt it right to tell about my experience as well. 2 Years have passed and I have a cupboard door which has dropped off and another kitchen cabinet door about to drop off as well. Avoid like the plague. Response: 1) The fault with the clothes cabinet has been highlighted to the ID since October 2020. 2) Yes the cabinet door was removed by me as 2 out of 3 hinges have already become lose and dropped. I am not risking it dropping on my kid as the cupboard is in his room. I have tried screwing it back but the screw just kept turning and unable to stay secure. 3) The faulty cabinet was highlighted to the ID on 25 Oct 2021.
hace más de 2 años
Easy to deal with. High quality of materials used to renovation my house. Referred a few of my friends to them already. All are happy with their services and workmanship. Highly recommended
hace más de 2 años
"Excellent work from ID Alex Eh" My family and I would like to thank Alex for his wonderful renovation work on our condominium.. Alex worked very closely with us over the last 2 months to discuss our preferences and tirelessly seeing to our requests. We appreciated that Alex shared and suggested ideas without being imposing. No detail was too small for him; from the height of the cabinets, to maximizing usage of space. Alex is very responsive to queries and will patiently explain the concept of his design layout. He also went the extra mile as he catered to corrections in changes of layout and insertion of additional renovation work. Most importantly he was able to meet our timeline during the manpower crunch and numerous restrictions imposed during this COVID period. He was able to plan the renovations to ensure the handover was timely despite restrictions imposed by MCST. After renovation, Alex was able to help us with the minor touch up work and rectification swiftly. It was such a wonderful experience working with him and we will not hesitate to recommend him to our family and friends.
hace más de 2 años
Has been working with Jeff from Space Atelier on previous condo project and current landed project. His dedication, responsibility and patience have been greatly appreciated throughout the period from brainstorming, draft design, detailed design, execution of renovation, completion of project and lastly during the warranty period. Communication with him is straight to the point and honest without any hidden agenda, and the charges including variation orders are all well written and discussed. With his wide range of knowledge in design and structural requirement, his team is able to provide us a beautiful place for us that we proudly called our home.
hace más de 2 años
How to achieve good design is heavily relying on an individual who set up his requirement. Different combinations of character, customer & ID could end up with very polarized results. I'm the type of customer who knows my needs very well. But I like to obtain suggestions that can streamline my ideas. Lesley fulfilled 100% of my expectation. She understood my requirement and can put into design accordingly. When come to a point that I need suggestion, she gave me idea with very satisfying outcome. A very promising interior designer!
hace más de 2 años
During the initial shortlisting process, San Ng and Space Atelier were the ones that we felt the most comfortable with in terms of being able to align their vision with ours. We were working off of a specific budget but also had certain requirements and San was able to take all of this into consideration. This proved to be the case after we made the selection as San was professional throughout the entire process, willing to take into our input and ideas but also showing his creativity and expertise. It was actually refreshing to find an ID here in Singapore that could be in sync with what we had envisioned, given that such color schemes are probably more popular in Western countries. San embraced the challenge and we really felt that he delivered on what we were after as part of this engagement. There were some hiccups prior to the final handover, as well as some touch-ups that needed to be done particularly with regards to the fixtures. However, San was very hands on during the entire process to ensure that this was addressed promptly. Overall, we were thrilled with our decision, and San/Space Atelier really delivered on the expectations. Thank you for making this happen during this difficult period with COVID related disruptions and all.
hace casi 3 años
Long story short, Annie is really professional and meticulous about the project. My husband and I have a theme and some ideas in mind, but it was Annie who pieced what we have in mind into reality. With professional advice and her flair for design, we were able to transform the unit we bought into a lovely industrial-themed home with nice touches to it. Annie was always prompt to answer our queries, and told us what to watch out for when we set out to get items for our home. She was also able to advise us on many things like what kind of appliances to get, what colours to match our home's design etc. For changes that we requested, she would advise us if the change(s) were not suitable. She would tell us what are the possible problems that may pop up and double check with us if we were to go ahead with the requests. Annie was able to keep to our budget as much as she could, as she understands our financial constraints. Despite having the constraints, she as still able to come up a design that we love! We were pleasantly surprised by what she has presented to us in reality!
hace casi 3 años
Probably as of now. Most had undergo the same horrid experience with this firm alrdy. Phantom ID, owner self monitor works, probably owner went down more often than the ID..cos we all know IDs are always “busy with other projects” while owners are “jobless”... What’s is the point of doing service recovery when works already finished? How do you recover the amount of time lost by the owner to self monitor the works? If ID were on top of things, we wouldn’t need to visit the site so much more often...The amount of sleepless nights and agony that phantom ID had caused us...for the sake of ur future clients...pls manage ur IDs properly and stop chasing for service recovery... Dated 16 April 2021 Stop chasing for service recovery Dated 19 April 2021 Stop chasing for service recovery and manage ur IDs properly. Dated 2 May 2021
hace casi 3 años
Home is a haven where we pictured it to be our retreat from the daily hectic of life and us to recharge ourselves for another brave new day ahead. Being new homeowners of a recently purchase resale apartment, the place had existing built-in furniture that was a shame to dispose of due to the exceptional well-kept condition by the previous owner. On the other hand, my wife also had a plethora of home-themed design concepts that she wanted to add-on in above to the existing furnishings. Hence, the quintessential expectation of our ID was someone who was able to grasp our design concepts and construct it seamlessly with the existing built-in furnishings. The appointment of our desired renovation ID firm consumed away a month worth’s of time from us. Down selection of the ID firms was not straight forward as we compiled a list ranging from friends’ strong recommendations to highest reviews posted on QANVAST. From a list of four firms that we narrowed down, we decided to appoint Space Atelier Pte Ltd, as we were very convinced to leave our home in the hands of their ID consultant, Henry. Henry came across as a down-to-earth ID that was at all ears when listening to our request and demands. Amongst the IDs we engaged, Henry did not hard push in sales but instead, positioned himself as someone of great patience in engaging us through the journey from design rendering of 2D drawings to the selection of vinyl floorings and furnishing materials. Henry’s amicable and jovial character was a blessing towards our renovation journey with us as each session was more of a gathering with friends as opposed to a business transaction. Henry also demonstrated a high level of working professionalism when we decided to make certain amendments to the final design through an adhoc decision to remove a design feature and expected him to finesse the revised final drawings within less than a week. During the renovation period, Henry meticulously updated us on the status of work completion for our peace of mind. Any renovation hiccups that did not go accordingly as plan, he was diligent to rectify it on the spot without causing too much anxiety within us. Case in example, we had our vinyl flooring overlaid over the existing tiles which inhibit the movement of our main and bedroom doors from opening. Instead of issuing us a problem, he overcame with a proposed solution, which we accepted and the renovation works continued smoothly with no abrupt delay. The execution of the handover was done professionally, with the premises cleared and cleaned properly for immediate move-in. In fact, when we found certain flaws of the home that we were not too comfortable, Henry relentlessly extended his goodwill of service to rectify the issues through the coordination of his contractors to meet at days that are of convenience to us. Overall, we are pleased with Henry’s professionalism that lived up to our expectations and was able to deliver the renovation standards at a timely and satisfactory manner. We would highly recommend Henry of Space Atelier to any of our close friends and relatively in the near future.
hace casi 3 años
I have to say that choosing them was really right choice we made! Jeff & Remy were patient to listen to our many opinions and help blend in our request into their designs. Their quotes were clear cut with no hidden costs which we like! And also their honesty and frankness were all laid on the table when we started reviewing for designers. During the 2.5mths with them, communication was really professionally done with prompt replies & documentations. We are very happy with their designs too! I would highly recommend their services to anyone. 2 thumbs up for them!👍🏻👍🏻
hace casi 3 años
A complete nightmare engaging Space Atelier as our ID. ID made repeated mistakes in drawings & designs - wasting our time and energy to keep reviewing things that should have been settled; made rookie design errors (like a vanity top not long enough to accommodate the basin + tap); failed to identify a structural beam & proceeded to hack down other walls even though design is now changed without informing us; was not on site to receive delivery of bathroom equipment despite our notice, and more. Thoughout the time, no pics / updates given to us - we always had to ask. Keys handed over in late Jan and three months later, only hacking, tiling & false ceiling done. Up to this point, we have paid 95% of the project cost. They are refusing any compensation for delay which is unfair and disruptive to young families paying rent like us. On the other hand, they do not start work until payment has been made. We had reached out to management (Jonathan) repeatedly to provide feedback but have been ignored so far. Same goes for my request put through their website. This is alot of money spent for bad service and work. Clients end up bearing the cost of their tardiness and unprofessionalism. There is zero accountability. Please avoid Space Atelier.
hace casi 3 años
saw on the designs and reviews on Qanvast, my wife & I decided to reach out to them on Dec 2020. and since the ID we requested was not in SG, we went ahead with Alex. He suggested 2pm on a Sat in their office but changed to 3pm on the appointment day itself. First appointment, he was late, no text msgs. Only when we called him, he told us that he will be late. We waited outside for 10mins before some staff outside saw us and asked if we waiting on someone. That staff was nice to open the door, offered us drinks and sat us down. We waited another 15-20mins for him to appear. After he reached, he apologized and we started the discussion. The meeting ended in 40mins and he mentioned he will give us the quotation by the next week. To be honest, at this point although we were unhappy that we go down to the office and yet the ID was late, we thought to give them a shot nonetheless. A week past, nothing from him. We thought he maybe he is busy so we decided to follow up on the 2nd week instead. 2 weeks later, still no updates at all so I texted if he still remembers. He mentioned he was rushing project hence the delay and mention he will get back to me later (it was mid Jan). 2 months passed, and his "later" never happen. They were the first ID firm we contacted but left a super bad taste, and we wasted time & money traveling down. With no follow ups/updates, lackluster professionalism & punctuality, we decided to look elsewhere.
hace alrededor de 3 años
We have shortlisted Space Atelier after consulting 5 different IDs firm, and it turned out that it's the right choice! Despite the circuit breaker, the renovation process has been enjoyable and smooth. San has been very prompt in replying our queries and give practical/useful suggestions on the renovation. During the renovation process, he always keep us updated on the renovation progress. We really appreciate San's effort in going extra miles by providing us ideas and helping us in selecting furniture, curtains and all the accessories that match with the style/theme of the renovation. Despite all the challenges due to man power shortage and tight timeline, he managed to handover the house to us without comprising quality. The post renovation follow up process to rectify minor defects was smooth and fast as well! Overall, we are very happy with the excellent workmanship and final product. We would like to thank him for his professional advice and top class service. Highly recommend San Ng.
hace alrededor de 3 años
I cannot in my best conscience recommend Space Atelier to anyone who values their time, their home and their sanity. The renovation process has been made unnecessarily arduous with lack of on-site management of subcontractors, leaving many loose ends and multiple hiccups to rectify subsequently. The lack of pride in their work, competence nor experience is appalling and unacceptable. I sincerely do not wish for anyone to go through what we have been through with engagement of this ID firm. Essentially, expect whatever can go wrong to go wrong even with supervision of said ID. You may encounter a hands off ghost ID who manages your project from afar by text and is completely unaware of your project's progress until a problem arises. Do consider other ID firms and engage at own risk to one's mental wellbeing. Be prepared for unneccessary permanent defects that you have to live with as an owner due to irresponsibility to ensure appropriate and basic standards are upheld. Judging from the novice mistakes made and inability to understand simple instructions, it is hard to believe the bold claim of track records of the IDs from the firm. Stay away at all cost unless you can live with the subpar standards of workmanship.
hace más de 3 años
Very rude designer even that’s the first time meet up. He felt very impatient to ask me to find other designer to do even I just ask for more elaboration of some works. I’m not sure if he thought my small business or not. Or he didn’t care those people who stayed in HDB. That will be my first time and the last time to come for this company. I strongly advise your designer to be more polite. If I know everything, I don’t need to come to find a designer.
hace más de 3 años
We decided to go for Space Atelier firstly because their proposal was reasonably priced. Our ID, Henry, was able to understand our needs of creating sufficient storage space without compromising on comfort and practicality. Having worked closely with the ID, we had what we wanted materialised. Henry responded fairly quickly and worked on any feedback we had along the way. Our advise was to keep constant contact with the ID and monitor the renovation progress closely so that both parties would be on the right track.
hace más de 4 años
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